Field Operations · Remote Control

Everything We Do — Without a Truck

From the portal, a kiosk in any store can be diagnosed, repaired, reconfigured, restocked with games, and recovered — entirely remotely.

Heartbeat-driven: commands apply on the next check-in (~seconds) Player-in-use guard: warns before disrupting an active session Full audit trail on every action

Power & Recovery

Reboot Reset client Factory reset Remote re-auth Restore remote access

Health & Diagnostics

Check health (17+ checks) Health details Auto-repair / Fix this Pi5 telemetry CPU · RAM · disk · temp microSD speed test Bill-validator status

Software & Sync

Check for updates Push update Refresh Touch re-sync Agent version check

Display & Audio

Volume Portrait / Landscape Display settings Splash mode Friendly name

Content & Games

Kiosk Games selector Home games Art type Mini-game toggle

Connectivity

Wi-Fi configuration Tailscale remote status LAN / WAN IP visibility Live heartbeat

Compliance & State

Edit state / jurisdiction Law-enforcement notice text Per-kiosk overrides

Provisioning

New setup code Recovery code First-boot status Remove kiosk

The bottom line

Traditional kiosk networks live or die on field-service cost — every problem means a technician in a truck. We replaced almost all of it with software. Most issues are resolved in seconds, from anywhere, which is the single biggest driver of margin as the fleet scales.